True Outsourcing Aethion Systems Integration is the Bay Area's leading provider of True Technology Outsourcing. We specialize in providing Enterprise-Class IT services to small and medium-sized businesses. Aethion takes the proven methodology and best-practices of the larger professional firms and packages these premium services into a product for smaller companies. This allows our customers to buy into an established IT team, and enables you to enjoy a superior level of service that is otherwise only available to much larger organizations. What is "True Outsourcing?" What exactly is Outsourcing, anyway? Outsourcing is one of the most misused terms in business and we want to make sure we're all talking about the same thing. "Outsourcing" is identifying an internal function of your business, and then sourcing that entire function from an external party. A great way to fully understand the definition of Outsourcing is to know what it is not. Outsourcing is not: Hiring contractors. Whether it be signing contracts yourself with individual people, or signing larger agreements for multiple people, this is not Outsourcing. This is called "staffing," and the firms that supply staffing solutions are often referred to as "body shops." Aethion is not a body shop. Supplementing your existing staff with "consultants." A misuse of the term "consultant," this is another staffing solution that allows clients to have better coverage and deal with turnover. Consultants are experts that provide advice and skill in special areas. Outsourcing can include this, but it is only part of the total solution. Support Contracts or Maintenance Agreements. These common contractual arrangements are still not Outsourcing, because they merely specify that broken things get fixed. Actually serving as your IT organization does much more than this. At Aethion, we have built a Technology Team using proven management techniques while implementing technical best-practices. When you outsource your IT function to Aethion, you are buying into this team. If your organization consists of 150 computer users or less, there is little benefit to maintaining your own IT department. Outsource your IT to Aethion, forget about tech support, and focus on your core business. The Aethion Comprehensive Systems Support Package Aethion can provide the same level of service as the best internal IT organizations around. With an ASI Comprehensive Systems Support Package, you’ll get the following: A long-term relationship. Our Support Package is designed so that we can work together, in partnership. We want to see your business be as successful as possible, and this can only work if we have a mutually beneficial, long-term relationship. Access to an entire team of IT professionals. You will meet us, know our names, and have our phone numbers. We are expert in all key areas, including Desktop Support, Server Architecture & Administration, Network Engineering, etc. Weekday desktop support for all applications. We are available to fix any problem you might have with your PC hardware or software. 24/7 emergency server and network response. If your mission-critical data system is down after hours, we’ll respond quickly. We will act as your internal support staff, and can be present for meetings and sales pitches from potential vendors. We can protect you from aggressive sales tactics and technical misinformation. Processing of all equipment and software purchasing, returns, and warranties. Eliminate the confusing hassle of procurement and asset management. If a hard drive fails on your mail server, we will take care of all the details on your behalf. Tape backups and restores.We configure your tape backups and monitor them on a daily basis. Call us anytime to restore data to your servers. User management, access rights, and file system permissions. Whenever you have a new user, or an employee moves to a new department, simply call us and we will make administrative changes quickly. As a potential outsourcing client, you should be wary of the numerous consulting firms that might opportunistically bid for your business but are not actually organized to act as an outsourcer. At Aethion Systems Integration, LLC, outsourcing is our core competency -- it is our main product -- and our entire organization is specifically configured to provide this product. contact us | investment clients | outsourcing | services | model | current clients © Aethion Systems Integration, LLC. All Rights Reserved.